88fi's Privacy Policy
Learn about our full commitment to collecting, using, and protecting your personal information on the 88fi platform, and understand your rights in detail.
This privacy policy applies to all users of the 88fi platform's services. By registering on the site or using any service, you are considered to have read and accepted the terms of this policy. This policy may be updated at any time; we will notify you of any significant changes.
What Data We Collect
We collect various types of information to provide a secure and personalized service on the 88fi platform. The data listed below is collected either directly from you or automatically through your use of the platform.
1.1 Data You Provide Directly
- Full name, date of birth, and national identity information (for age verification)
- Email address and contact details
- Mobile number (for bKash, Nagad, and Rocket transactions)
- Financial transaction details — deposit and withdrawal records
- Your communication history with support via live chat or email
1.2 Automatically Collected Data
- IP address, browser type, and operating system
- Login time, session length, and details of pages visited on the platform
- Gameplay data — bet amounts, game types, and outcomes
- Approximate geographic location (based on network data)
- Data obtained from cookies and similar tracking technologies
1.3 Identity Verification Data
To prevent fraud and ensure responsible gaming, we may collect digital copies of government-issued identity documents (national ID or passport) and proof of address documents when required. These documents are stored under the highest security standards and used solely for verification purposes.
How Your Data Is Used
88fi uses your data to ensure a safe, fair, and personalized gaming experience. We never sell your data to third parties for commercial purposes.
Account Management
Completing the registration, login, and account verification process and ensuring the security of your account.
Transaction Processing
Processing deposits and withdrawals quickly and accurately via bKash, Nagad, Rocket, and bank transfer.
Service Improvement
Analyzing platform performance to improve the user experience and resolve technical issues promptly.
Customer Support
Responding quickly and effectively to your questions, complaints, and requests via 24/7 live chat and email.
Fraud Prevention
Detecting unauthorized access, money laundering, and other fraudulent activities to maintain platform security.
Responsible Gaming
Monitoring gaming behavior to assist with setting limits or providing self-exclusion options when needed.
Data Sharing & Disclosure
88fi never sells your personal data or transfers it to third parties for marketing purposes. However, data may be disclosed in the following limited circumstances:
3.1 Service Provider Partners
Specific and minimal data may be shared with trusted technology partners for payment processing, identity verification, and technical infrastructure management. These partners are contractually bound to comply with 88fi's privacy standards and may not use this data for their own purposes.
3.2 Legal Obligations
It is our legal duty to disclose data when required by applicable law in Bangladesh or by a formal request from a competent authority. In such cases, we disclose only the specific and necessary data required.
3.3 Business Restructuring
In the event of a business merger, acquisition, or restructuring, user data may be transferred to the new entity; however, the terms of this policy will continue to apply and you will be notified in advance.
3.4 With Your Consent
Outside the circumstances described above, we will obtain your explicit consent before disclosing your data in any other case.
Data Security Measures
88fi follows industry-standard technical and organizational measures to protect your data. Our security framework is described below:
- SSL/TLS Encryption: All data transmitted between the platform and users is protected by 256-bit SSL encryption, preventing any third party from reading it.
- Secure Databases: Stored data is held in encrypted databases and regularly audited for vulnerabilities.
- Restricted Access: Only authorized personnel can access specific data, and a log of every access is retained.
- Firewall & Intrusion Detection: Advanced firewall systems and real-time intrusion detection protect the platform from cyber attacks.
- Regular Backups: Important data is backed up regularly so that no data is lost in the event of a technical issue.
- Staff Training: All staff involved in data protection receive regular training and are bound by confidentiality agreements.
However, no organization can guarantee complete security on the internet. It is also your responsibility to keep your account password secure and to avoid logging in from unfamiliar devices. If you notice any suspicious activity, please inform our support team.
Data Retention Period
88fi retains your data only for as long as necessary to fulfill the relevant purpose or to comply with legal obligations.
6.1 Active Accounts
While your account is active, all profile information, transaction history, and gameplay records are retained. This data is necessary for service delivery and dispute resolution.
6.2 After Account Closure
Even after an account is closed or suspended, certain data is retained for a defined period. This is due to legal obligations, financial auditing, fraud investigations, or the potential need to resolve any disputes. Once the defined period expires, data is securely deleted or anonymized.
6.3 Marketing Data
You may request the deletion of data retained for promotional communications at any time. If you contact support, the process will be completed within seven business days.
Your Rights
As a user of 88fi, you have certain important rights over your own data. To exercise these rights, please contact our support team.
Right to Access
The right to know what data we hold about you and to receive a copy of it.
Right to Rectification
The right to request correction of inaccurate or incomplete data.
Right to Erasure
The right to request deletion of your data in certain circumstances, provided there are no legal barriers.
Right to Restrict Processing
The right to request that the use of your data be limited for specific purposes.
Right to Data Portability
The right to receive your data in a structured, readable format.
Right to Object
The right to object to the processing of your data for marketing or profiling purposes.
To exercise any of the above rights, email [email protected]. Your request will be verified and responded to within the appropriate timeframe.
Privacy of Minors
88fi is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age is verified at the time of registration, and identity documents are checked in cases of doubt.
If we are informed that data has been collected from a minor, that account will be suspended immediately and the relevant data will be deleted. If you have any information regarding this, please notify us at [email protected].
Third-Party Links
The 88fi platform may in some cases reference third-party services — such as game providers Pragmatic Play, Evolution Gaming, Spribe, or others. These third parties have their own privacy policies over which 88fi has no control.
We advise you to read the privacy policy of any third-party service before using it. 88fi is not responsible for the data protection practices of third parties.
Policy Changes
88fi may update this privacy policy from time to time — based on changes in the scope of services, technological developments, or legal requirements. For significant changes, we will send a notification to your registered email address and announce it prominently on the platform.
Continuing to use the platform after receiving notice of changes means you have accepted the updated policy. The latest effective version will always be available on this page.
Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please get in touch with our dedicated support team:
Privacy Contact
-
Email Support:
[email protected] -
Live Chat:
Available 24/7 — in Bengali and English -
Support Hours:
7 days a week, 24 hours a day
For more information, visit our FAQ page or About Us page. For information on responsible gaming on the platform, please read the Responsible Gaming page.