FAQ
88fi's FAQ — All Your Answers Here
From opening an account to withdrawals, verification to security — find simple answers to everything you want to know about 88fi on this page.
Whether you are new to 88fi or a seasoned player — everyone has questions. On this page we have provided detailed answers on four important topics: member accounts, withdrawals, verification, and account security. Every answer is written with Bangladeshi players in mind, so you can resolve any issue quickly. If you can't find your question, reach out via our 24/7 live chat or email.
Member Account
Click the "Forgot Password" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Enter the code correctly and set a new password. This process usually takes just a few minutes. If you have trouble, let us know via live chat.
To become a member at 88fi, you need to provide your correct name, mobile number, and a preferred password in the registration form. The information provided must be accurate and your own, as it will be used for verification later. Only one account can be opened per mobile number. Membership is only for those aged 21 and above.
First, make sure Caps Lock or the wrong keyboard layout is not active. After several failed attempts, your account may be temporarily locked — wait a while in that case. If the problem persists, reset your password or ask for help directly via our live chat. Our support team is ready to assist in Bengali.
Yes, if you want to change personal information, you can submit a request from the account settings section. However, changing sensitive details may require identity verification for security purposes. Any information you wish to change must be your own and valid. Contact the support team for assistance.
88fi supports login from multiple devices — mobile, tablet, or computer. However, having multiple active sessions at the same time may trigger security alerts. Making it a habit to log out after each session will keep your account more secure, especially on shared or public devices.
Withdrawal Questions
At 88fi, withdrawals generally take 30 minutes to 3 hours to complete. The request is first verified by our team, then sent to the relevant payment gateway. If the money does not arrive within this time, contact us via live chat with your transaction ID.
To withdraw winnings from a bonus, you must meet the wagering requirement. Example: if you deposit ৳1,000 and receive a ৳2,000 bonus, a 10x wager applies only to that ৳2,000 bonus, meaning you must place ৳20,000 in bets before withdrawing the bonus money. No wagering requirement applies to your deposit amount.
The minimum withdrawal amount at 88fi is ৳500. This limit is the same across all methods — bKash, Nagad, Rocket, or bank transfer. Withdrawal requests below this amount cannot be processed.
Yes, 88fi's withdrawal service runs 24 hours a day, seven days a week. You can submit a withdrawal request at night or on public holidays as well. Processing time always remains within 30 minutes to 3 hours.
No, 88fi only approves withdrawals to mobile banking accounts (bKash, Nagad, Rocket) or bank accounts registered in the account holder's own name. Funds are not sent to third-party numbers. This is to prevent money laundering and to protect you.
Account Verification
A verification request typically comes during your first large withdrawal or when unusual activity is detected on your account. In some cases, verification may also be requested as part of a routine security review. This is a normal process and is done to keep your account secure.
Yes, all documents submitted to 88fi are securely stored using SSL encryption. This information is used solely for verification purposes and is not shared with any third party. You can find more details on this in our privacy policy.
Yes, this is an important matter. The name you registered on your 88fi account must match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, your withdrawal may be cancelled. It is therefore important to provide your correct name at the time of registration.
Verification is an international standard for online platforms. It ensures the account is operated by a real person, prevents fraud and misuse, and confirms your own money is returned to you. It is mandatory in certain situations, but is not required for regular transactions.
Verification time depends on the clarity and completeness of the documents you submit. Submitting accurate and clear documents speeds up the process. If there is an issue, the support team will inform you and may request additional information if needed.
Account Security
Never. No 88fi staff member or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or bank password. If anyone asks for these, know that they are a scammer. If you receive such a call or message, notify our support team immediately.
All your data is kept secure using SSL encryption technology, which prevents third-party interception. Payment information is stored on a separate secured server. We conduct regular security checks to ensure your account remains protected at all times.
Always check the browser address bar to confirm the URL is 88fi.lat. Fake sites often look very similar but have a slight difference in the URL (such as 88fi-bd.com or 88f1.net). Always access the site by typing directly or from a bookmark, and avoid clicking on unfamiliar links.
A good password should contain uppercase letters, lowercase letters, numbers, and special characters (@, #, !, etc.) and should be at least 8 characters long. Do not use your date of birth or simple words (123456, password). Most importantly, do not use your 88fi password on any other site.
Change your password immediately and contact us via live chat. The support team can temporarily secure your account and review recent activity. We also respond at [email protected] for you to reach us.
No, account sharing is strictly prohibited — regardless of whether it is someone you know or not. Each account is for the use of one person only. Sharing your account may result in permanent closure of your account and there is a risk of your funds being forfeited. Follow this rule for your own protection and that of your family.
Still have questions?
Our support team is always ready to help in Bengali. Contact us via live chat or email — we are available 24 hours a day, 7 days a week.
Log In & Get SupportLive Chat
Talk to us directly in Bengali. Active 24/7.
Email Support
[email protected] — responses in Bengali and English.